Refund & Return Policy

Your satisfaction is our priority. Here's our transparent refund & return policy:

Eligibility

• Items must be unused, unworn, and in original condition (tags attached, no stains/odors/damage).
• Final sale items (marked “Final Sale”) and personalized items are non-returnable/non-refundable.

How to Return

1. Start a Return: Contact our customer support team at [email protected] with

your order number and the items you would like to return.

2. Get a Label: Eligible U.S. and Canadian customers receive a pre-paid return shipping

label by email.

3. Ship It: Pack items securely (original packaging preferred) and drop off the parcel with

the carrier indicated on your label.

4. Processing Time: We inspect returns within 3–5 business days of receipt. Approved

refunds are issued to your original payment method (it may take 5–7 business days to

appear on your statement).

Defective/Incorrect Items

• If you get a damaged, defective, or wrong item, email [email protected] within 7 days of delivery (include photos and order details).
• We’ll send a free replacement (if in stock) or issue a full refund.

Canadian Orders – Duties & Taxes

For orders shipped to Canada, any import duties, taxes, or customs fees charged  by the Canada Border Services Agency (CBSA) or the carrier are non-refundable by us.

If you return an item, we will refund the product price (and our original shipping fee only where required by law and if the return is due to our error). Import duties, taxes, and customs fees are not included in your refund. 

Get In Touch
If you have any other questions, please contact us. Email: [email protected].