Privacy Policy

    Welcome to www.johnheiderwardrobe.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy details our practices regarding your information when you use

    our website from the United States or Canada.

    Information We Collect

    • Personal Data: Name, email, phone number, shipping/billing address, and payment details (we don’t store full credit card info—processed by secure partners).
    • Order Data: Purchase history, items bought, and order status.
    • Usage Data: IP address, browser type, pages visited, and time on site (collected via cookies and Google Analytics).

    How We Use Your Data

    • To process orders (ship items, send confirmations).
    • To provide support (answer questions, resolve issues).
    • To improve our website/products (analyze trends, fix bugs).
    • To comply with laws (taxes, fraud prevention).

    How We Protect Your Data

    • We use SSL encryption and secure third-party payment processors to keep your payment data
      safe. We do not store full credit card numbers on our servers.
    • We only share data with trusted partners (shipping carriers, payment processors) who help fulfill orders—they can’t use data for other purposes.
    • We never sell your data to third parties for marketing.

    Your Rights

    • California Customers: Under the California Consumer Privacy Act (CCPA), eligible customers can request access to their personal data, correct inaccuracies, or opt
      out of certain data sharing. We do not sell personal data.
    • Canadian Customers: Under PIPEDA, you can access/correct your data or request deletion (subject to legal requirements).
    • Global Rights: Update your info via your account or email support. 

    Cookies

    We use cookies to remember your cart, personalize content, and track usage. You can disable cookies in your browser settings, but this may limit certain website features.

    Cross-Border Data Transfers

    We are based in the United States. If you are located in Canada or another country outside the U.S., your personal information will be transferred to and processed in the United States.

    By using our Site, you understand that your information may be processed in countries that may have different data protection laws than your home country.

    We use contractual and technical safeguards with our service providers to help ensure that your personal information receives a comparable level of protection, as required by applicable law.

    Canadian customers may contact us at [email protected]  to request access, correction, or deletion of their personal information in line with applicable privacy  laws.