Q: Do you ship to locations outside the US and Canada?
Currently, we only ship to the 50 US states and Canadian provinces/territories.
Q: How do I create an account?
Click “Sign Up” at the top of our website—enter your email, create a password, and add your shipping address (optional). Accounts let you track orders, save favorites, and speed up checkout.
Q: What if I’m between sizes?
For sweaters: Size up for oversized styles, size down for fitted styles. For slacks: Size up if you prefer a looser fit, size down if you want a tailored look. For dresses: Size up if you have a larger bust/hips, size down for fitted dresses.
Check product “Size Notes” for style-specific tips.
Q: Is it possible to exchange an item?
We currently do not offer direct exchanges. If you would like a different size or style, please place a new order and request a return for your original item within 30 days of delivery.
Q: How do I report a defective product?
If the product is confirmed to be defective or incorrect, we will work with you to offer a replacement or a refund.
